Certificate Program
Information Technology (IT) Technical Support
Online Certificate Program
CLASSES START
Jul 8th
8 Mo. Program Length | 24 Credits |
Online Format | IT Degree Pathways |
Certificate Program
Information Technology (IT) Technical Support
Online Certificate Program
Get a fast start in IT by earning an online certificate
| Accreditation | Accredited by the Higher Learning Commission |
|---|---|
| Format | 100% online classes you can take right at home |
| Certification | Prepare for CompTIA A+, Network+, and Security+ certifications—we pay for your exam prep and first attempt on all three exams! |
| Careers | Career-focused curriculum designed to prepare you to become an IT Support Technician |
| Pathways | Direct pathway into an IT associate or bachelor’s degree program |
| QuickPaths | Transfer credit, stackable credentials, 和自适应学习技术，为学生更快地接受高等教育搭建了一条通道 |
Satisfaction rate
Our overall student satisfaction rate, according to the 2023 Herzing Graduate Survey.
Satisfaction rate
Our overall student satisfaction rate, according to the 2023 Herzing Graduate Survey.
Overview: Certificate in IT - Technical Support
The Certificate in Information Technology - Technical Support is a 24-credit program which prepares you for a career as a tech support specialist.
该课程为学生提供计算机网络的基本知识和技能, database concepts and applications, computer architecture and troubleshooting, network security, and more.
Career-focused curriculum
Discover the crucial knowledge and skills required to succeed in your work and build a foundation for continued career growth.
Flexible schedule
You can take classes during the day or in the evening. We strive to be as flexible as possible for busy non-traditional students.
Virtual services
Access to extensive virtual services, including academic advising, tutoring, support services, technical support and library services.
Lifelong support
We support your ongoing career advancement by providing comprehensive, personalized student services with lifelong career coaching.
Rolling admissions
No application deadlines to worry about. Apply when you’re ready and prepare to get started soon.
Classes Start July 8th
Learn More Today
Curriculum
IT Technical Support certificate classes & curriculum details
Our certificate program provides you with an understanding of foundational IT skills required to support both users and information systems in typical organizational environments. Learn how computer networks work, administration of Windows-based desktops and Linux-based desktops and servers, the fundamentals of database design and administration, implementation of basic security systems, and much more.
以职业为中心的课程旨在帮助你在你的第一份工作中取得成功，成为一个全面的IT支持角色.
All classes are delivered online through the Canvas learning management system.
| Program | Monthsi | Credits |
|---|---|---|
| Certificate in Information Technology - Technical Support | 8 | 24 |
i. Average number of months for students to complete program
Required Courses
All courses, 24.00 semester credit hours, are required.
OR
Certifications
Get educated, and get certified
Complete our certificate program and we will pay for your exam prep and first exam attempts for three key CompTIA certifications:1
- CompTIA A+. 掌握并确认您在各种IT支持职位成功所需的核心IT技能和知识.
- CompTIA Network+. 向雇主展示你有能力配置、管理和解决IT基础设施的问题.
- CompTIA Security+. Prove your proficiency in basic IT security skills required for roles in cyber security and systems administration.
Our goal is to fully prepare you with the comprehensive skillset needed to excel professionally immediately upon graduating. Earning formal education in IT support and getting certified is a great way to maximize your qualification for a good job straight out of school.
Tuition & Cost
Tuition & Cost
The cost of tuition for the Certificate in IT program is $515 per credit.
你可以通过转换之前大学课程的学分来节省更多的钱, applying for financial aid, or potential partnership opportunities through your employer.
Our goal is your career advancement. That’s why we are always working to improve our curriculum and processes to make our program as affordable as possible while preparing you best for success in your work.
You may be eligible for multiple scholarships and grants, both through Herzing University and several national scholarship websites.
Veterans, Active Duty U.S. Servicemembers, 配偶可能有资格获得10%的学费折扣或每学分250美元的学费减免.
Requirements
Enrollment requirements
Prerequisites to enroll in the Herzing University Information Technology Technical Support certificate program include:
- Hold a high school diploma, GED or equivalent
- Meet with a Herzing admissions advisor
- Fill out an enrollment application
With Herzing University advancing your career IS possible. We are here to help you take the first step.
Eligible states for enrollment: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, District Of Columbia, and the Virgin Islands.
Classes Start July 8th
Waived Enrollment FeeFrequently Asked Questions
因为IT是一个多样化的领域，需要广泛的技能和个性类型, there’s a really good chance there’s an IT job out there that’s right for you.
A career in information technology could be right for you if you:
- Enjoy working with computers
- Can work well in a wide range of environments
- Find technical problem-solving very satisfying
- Work well alone and in a team
We’ve put together a quiz that helps you determine the IT degree that’s right for you.
Information Technology (IT) is a broad and evolving career field encompassing a wide variety of tasks and core competencies. Because of this there are many types of IT degrees to choose from in addition to IT management, including:
获得信息技术学位需要多长时间取决于你选择的学位级别. With Herzing University, programs last from less than 1 year to just under 3 years:i
- Certificate in Information Technology - Technical Support: 8 months
- Associate of Science in Information Technology: 16 months
- Bachelor of Science in Information Technology: 32 months
i. Average number of months for students to complete each program
在IT领域获得经验的最好方法是接受教育并开始工作! A great way to find a good entry-level job is to become educated in the field of IT, ready to thrive right from your first day without as steep of a learning curve.
While it may be possible to find an IT-related position, such as computer network support specialist, by taking minimal postsecondary classes, employers may require an associate or bachelor’s degree from potential applicants.
每个工作和每个雇主都有自己的一套要求，这取决于工作. Given how quickly things can evolve in the world of information technology, your best preparation for any future job roles, or advancement, is continuing your education.
Your potential salary can vary widely depending on your career path. Information technology covers a broad array of jobs, 从用户支持的初级职位到高级管理或执行级别的角色.
According to the Bureau of Labor Statistics (BLS), the average wage estimate for computer network support specialists is $78,640 per year, while computer and information systems managers can potentially earn well beyond $100,000 per year.*在这个范围内，你可能会从事很多其他的IT工作，包括 computer programmer, software developer, information security analyst, database administrator, and much more.
In the field of IT, 无论你走哪条路，你都可以建立自己选择的职业，并有可能获得丰厚的薪水.
The best first step you can take towards becoming an IT support technician is earning a foundational education in IT.
Earning an IT technical support certificate or an associate degree in information technology can help you build the skills and knowledge you need to succeed in your first job as an IT support tech. Class topics include computer networks, database concepts, computer architecture and troubleshooting, Linux administration, network infrastructure administration, and much more.
Program Finder
Certificate in Information Technology - Technical Support Degree Programs
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Accreditation
Accreditation & Disclosures
Herzing University is accredited by the Higher Learning Commission (hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education.
1. Certification is not a state requirement. Payment for first exam attempt(s) requires meeting certain University guidelines, including passing specified courses, completion of exam preparation materials, and more. Please contact admissions for more information.
* Bureau of Labor Statistics (BLS), U.S. Department of Labor, 职业就业和工资统计2023 /职业展望手册2022. BLS estimates do not represent entry-level wages and/or salaries. Multiple factors, including prior experience, age, geography market in which you want to work and degree field, will affect career outcomes and earnings. Herzing neither represents that its graduates will earn the average salaries calculated by BLS for a particular job nor guarantees that graduation from its program will result in a job, promotion, salary increase or other career growth.
